However, after the airing and in the internal memo, the airline responded that the segment was a "false narrative". Some also received a comment from Allegiant indicating officials would be willing to discuss any concerns in a private forum.
"We have reason to believe this story was instigated by a terminated employee", Allegiant wrote in a letter to employees.
The employee was not identified, but CBS reports it may be Captain Jason Kinzer, who was sacked in 2015 six weeks after he turned a plane around due to smoke in the cabin. He called the report's conclusion "reasonable", but said the airline is safe, otherwise the FAA would shut it down. CBS stands by its reporting and said the 2015 incident is "just one of the incidents detailed in the report". The review found "an alarming number of aborted takeoffs, cabin pressure loss, emergency descents and unscheduled landings". The people, however, through social media have shown their active participation and have given their views too for the Air Allegiant that they won't be travelling in that aircraft.
On Monday, we spoke with Allegiant passengers in St. Pete.
The "60 Minutes" report said it found more than 100 "serious mechanical incidents" on the ultra-low-cost carrier between January 2016 and October 2017.
The "60 Minutes" report points out that Allegiant's problems appear to coincide with the FAA's decision to take a different approach to safety enforcement, focusing on compliance over enforcement.
Users on social media were shocked by the report. Despite that, much of the flying public seems to be unaware of the airline's record, correspondent Steve Kroft said. The FAA later overruled Allegiant's objections and produced the documents. (See Defendants' Revised Motion for Summary Judgment, Eighth Judicial District Court, Clark County, NV, Case No. A-15-727524-C.) Surprisingly, the 60 Minutes presentation of Mr. Kinzer's case omits this publicly-available side of the story.
While Allegiant has never experienced a fatal accident, Goglia compared the carrier to other airlines that have gone out of business due to safety issues. Allegiant says it operates at the "highest safety standards". Additionally, we expect our team members to follow all company policies and practice strict adherence to FAA regulations and guidelines. "The FAA also provides an anonymous channel for any aviation employees to voice their concerns". The pilot is now suing the airline, and one of his paid experts was featured prominently in the "60 Minutes" broadcast.
The show highlighted several incidents, talking to unnerved passengers. We have safely carried almost 90 million passengers since beginning operations in 2001.
Another one of the claims Allegiant made was that CBS was working with old information.